Hedomi is operated by me as an independent business. I am committed to protecting your privacy. This Privacy Policy explains how I collect, use, disclose, and safeguard your information when you visit the Hedomi website, purchase digital products, create an account, or interact with my services.
By using this website, you agree to the practices described in this Privacy Policy.
1. Information I Collect
I may collect personal information that you provide directly when you:
- Create an account
- Purchase a product
- Contact me by email or through the website
- Request customer support
- Subscribe to communications or interact with website features
This information may include your name, email address, account information, purchase information, and any other information you voluntarily provide.
Payment information is generally processed directly by third-party payment providers. I do not intentionally store complete credit or debit card details on Hedomi.
I may also automatically receive certain technical information when you use the website, including your IP address, browser type, device information, referring pages, pages visited, and other usage information.
2. How I Use Your Information
I may use your information to:
- Process and manage purchases
- Create and manage your Hedomi account
- Provide access to purchased digital products
- Provide customer support
- Respond to questions and requests
- Send transactional emails related to purchases or accounts
- Send promotional communications where permitted
- Improve Hedomi products, services, and website experience
- Maintain website security
- Detect or prevent fraud, abuse, or unauthorized activity
- Comply with applicable legal obligations
3. Sharing Your Information
I do not sell your personal information.
I may share limited personal information with third-party service providers when this is necessary to operate Hedomi.
These providers may include services used for:
- Payment processing
- Website hosting
- Email delivery
- Analytics
- Website security
- Technical infrastructure
- E-commerce functionality
I may also disclose information when reasonably necessary:
- To comply with applicable laws or legal obligations
- To respond to lawful requests from authorities
- To investigate or prevent fraud or abuse
- To protect my legal rights
- To protect the safety or rights of other users
Third-party providers process information according to their own privacy policies and applicable legal requirements.
4. Cookies and Similar Technologies
Hedomi may use cookies and similar technologies to operate the website, remember preferences, understand how visitors use the website, improve performance, maintain security, and support third-party functionality.
Some cookies are necessary for essential website functions, including account management, shopping cart functionality, checkout, and security.
Other cookies may be used for analytics or similar purposes.
Where required by applicable law, you may be given the ability to accept, reject, or manage non-essential cookies.
5. Data Security
I take reasonable technical and organizational measures to protect personal information from unauthorized access, misuse, alteration, loss, or disclosure.
However, no website, internet transmission, or electronic storage system can guarantee absolute security.
6. Digital Products and Refunds
Hedomi primarily sells digital products.
Because digital products may become immediately available for download or access after purchase, sales are generally considered final once the digital content has been delivered or made accessible.
Please review product descriptions, technical requirements, compatibility information, and other relevant details carefully before purchasing.
Nothing in this policy limits any refund, cancellation, or consumer rights that cannot legally be excluded under applicable law.
7. Your Privacy Rights
Depending on your location and applicable privacy laws, you may have the right to:
- Request access to personal information held about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Request information about how your data is processed
- Object to or restrict certain types of processing
- Withdraw consent where processing is based on consent
Some information may need to be retained when required for legal, accounting, security, fraud-prevention, or legitimate business purposes.
To exercise a privacy right or make a data-related request, contact me at:
8. Account Information
If you create an account on Hedomi, certain information may be stored to provide account functionality, including your profile information, order history, downloads, and other information associated with your purchases.
You are responsible for keeping your login credentials secure.
9. Third-Party Services and Links
Hedomi may contain integrations with or links to third-party websites and services.
I am not responsible for the privacy practices, content, security, or policies of independent third-party websites or services.
I recommend reviewing the privacy policies of any third-party service you choose to use.
10. International Visitors
Hedomi may be accessed by visitors and customers from different countries.
As a result, information may be processed through service providers located in countries other than your own.
Where required, appropriate measures are taken to use service providers that process personal information in accordance with applicable privacy requirements.
11. Data Retention
I retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing purchased products, maintaining customer accounts, complying with legal or accounting requirements, resolving disputes, and preventing fraud.
Retention periods may vary depending on the type of information and applicable legal requirements.
12. Children’s Privacy
Hedomi products and services are not intentionally directed toward young children.
I do not knowingly collect personal information from children where parental consent would be legally required.
If you believe personal information belonging to a child has been provided through Hedomi improperly, please contact me so that I can review the situation.
13. Changes to This Privacy Policy
I may update this Privacy Policy from time to time to reflect changes to Hedomi, my business practices, third-party services, or applicable legal requirements.
Any revised version will be published on this page.
Last updated: August 15, 2026
14. Contact
If you have questions, concerns, or requests regarding this Privacy Policy or the processing of your personal information, please contact me:
Hedomi
Email: elenaldomingos@gmail.com
Address: Rua José Ribeiro Sobrinho, 76, Manhuaçu, MG, Brazil